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SMART Work Design is a Course

SMART Work Design

Started Sep 18, 2023
5 credits

Sorry! The enrolment period is currently closed. Please check back soon.

Full course description

Curtin and Centre for Transformative Work Design logo

Enrolments for this credential have been extended until Sunday 24 September 2023.

How can we rethink the way we work to increase job satisfaction and the wellbeing of employees, and improve productivity?

We know the nature of work is changing, and the future is all about working smarter. But what does that mean in practice for employee and employer?

Research shows good work design practices have positive impacts on individuals, teams and organisations – preventing harm, improving wellbeing and lifting productivity. Changes to work practices as a result of the COVID-19 pandemic gave us a glimpse of the benefits of doing things differently and many of us are now keen to make some permanent changes.

This course gives you the understanding and the tools to redesign your own and others’ work to promote happier, healthier employees and more successful businesses. SMART Work Design principles can play a key role in workplace transformation. The SMART framework covers five key themes – Stimulating, Mastery, Agency, Relational and Tolerable Demands.

You will explore the SMART framework to create and redesign jobs to increase satisfaction, reduce stress and lead to a flourishing organisation.

Who is this credential for?


This credential is particularly suitable for:

  • Professionals and managers overseeing the transition to new working arrangements and roles with an interest in designing healthy work.
  • Businesses or Government departments wanting to provide a professional development program for employees and managers around performance and productivity.


What you will learn


By completing this credential you will learn to:

  • explore work design concepts and how they drive employee health, wellbeing and performance
  • analyse the characteristics of your own job and reflect on how to make positive changes
  • redesign your own work for optimum productivity and wellbeing
  • evaluate how managers can better design work for their employees
  • discover the challenges facing managers who design employees’ roles
  • apply your newfound knowledge to redesign the work of your team or colleague


Key Topics

Your learning journey includes access to three online modules, live discussion with expert facilitators and a final assessment.

Module 1 - What is SMART Work Design?

In this module we'll explore:

  • what work design is and why work design matters
  • the meaning of SMART work design principles

Module 2 - Bottom-up / individual approaches to job redesign

In this module we'll explore:

  • what a bottom-up approach to work redesign means
  • different types of bottom-up redesign in the context of SMART work
  • job creating - a specific form of bottom-up approach
  • how to redesign your own role using job crafting and SMART work design principles

Module 3 - Top-down / Manager-led approaches to job design

In this module we'll explore:

  • the different between formal and informal approaches to work redesign strategies
  • various top-down approaches to work re-design and how they link to the SMART model
  • different managerial approaches in working with teams (face to face and virtual)
  • socio-techinical systems thinking in relation to formal work re-design


Live Q&A and discussion

You will have a chance to ask questions directly to our facilitators in two live Q&A sessions via Blackboard Collaborate (see Important dates below). You are encouraged to participate in the online discussion and exchange ideas with other learners. If you are unable to attend, the session will be recorded and will be made available for later viewing.


Final Assessment

To successfully complete this credential, you are required to pass a final assessment. You will be asked to apply your skills and knowledge to assess your current job (or a previous job) by using a SMART Work Design Survey tool, and then create a work re-design for this job.


Important dates


Monday 18 September 2023
Course starts and access to online modules opens

Friday 22 September 2023 (12-1pm GMT +8)
Live online Q&A session #1 - Course introduction and assessment details*

Friday 20 October 2023 (12-1pm GMT +8)
Live online Q&A session #2 - Course discussion and reflections*

Sunday 12 November 2023
Final assessment submissions deadline

Monday 18 September 2024
Access to course content ends

*All Q&A sessions will be recorded and will be made available for later viewing, if you are unable to attend.


Meet the Program Director


Professor Sharon K Parker
Professor Sharon K Parker
Program Director

ARC Laureate Fellow Sharon K. Parker is the director of the Centre of Transformative Work Design, a John Curtin Distinguished Professor in Organisational Behaviour. Sharon is a world-leading researcher on the topic of work such as proactivity, mental health and job performance.

Sharon's research has been cited more than 26,000 times internationally and she has been recognised as one of the world's most influential scientists and social scientists in the 2019 Highly Cited Researchers list released by the Web of Science Group, as well as the 2020 World's Top 2% Scientists list by Stanford University. Throughout her career, Sharon has attracted competitive research funding worth over $40,000,000.

LinkedIn Logo Sharon K. Parker


Meet your facilitators


Dr Fangfang Zhang
Dr Fangfang Zhang

Fangfang works in the Centre for Transformative Work Design at Curtin University. Her research interests include work design, job crafting, proactive behaviour, overqualification, and employability. She is leading a project investigating the effect of work design and job crafting on individuals’ cognition, learning, and development.

Fangfang received her PhD from Curtin University and has published in a number of top-tier management journals.

LinkedIn Logo Dr Fangfang Zhang

Dr Anu Jolly
Dr Anu Jolly

Dr Anu Jolly is a researcher and psychologist at the Centre for Transformative Work Design within Curtin University’s Future of Work Institute. Her research examines how to design better work for employee wellbeing and mental health. Anu is currently co-leading the Design for Care project, which aims to leverage good work design as an intervention for reducing/preventing psychological injury in the healthcare and social assistance industry (e.g., aged care, disability care). Anu holds a PhD and Master of Industrial & Organisational Psychology from UWA.

LinkedIn Logo Dr Anu Jolly


Earn a badge


Once you successfully complete and pass the final assessment, you'll earn a digital badge that is instantly shareable to your social networks (including LinkedIn) which showcases your new skills and knowledge mastery.

Curtin Essentials Badge - Hexagon with curtin logo

This credential provides foundation knowledge in a discipline and doesn't require previous knowledge.

You will also earn 5 credit points which are in line with Australian Qualification Framework Level 8 criteria, ensuring comprehensive theoretical and/or technical knowledge of the credential. 100 credit points are required to earn a Graduate Certificate at Curtin.


Learner testimonials


“The learnings from the course helped immensely in distilling this work using the SMART approach and provided useful insights into how I could use the SMART model to be more effective.”

“I found the course to be very insightful into how work design can have such an impact on overall well being, morale and being productive at work. It is interesting to learn how different and practical of crafting and shaping jobs and the recovery steps that can be taken as well. I will definitely look at introducing the concepts to my team and seeing if we can explore more.”

“I have nothing but good things to say about this course. I thoroughly enjoyed reading every module — a very well-designed and engaging course indeed. I am glad that I took this course. I am putting the knowledge into practice with my current team. I am definitely recommending this course to the managers in my department.”


Discover more


Curtin Credentials focus on five themes, which have been carefully curated based on what's most relevant and valuable to professionals today, and in the future. This credential fits within the following theme:

Curtin Credentials Themes Icon
Future of Work

Thrive and adapt in the changing world of work by developing and broadening your skillset in a range of areas including work design and cognitive flexibility.

Contact us


For more information on this, or any other questions about Curtin Credentials, please email the Future of Work Institute at or call (08) 9266 4668.


*Curtin may cancel or reschedule a credential at any time and for any reason as it sees fit. The Start Date and the other details of this credential are provided as a general guide only and may change from time to time.

✝This credential involves 30 hours of online resources, readings, activities and assessments. However to pass and earn 5 credit points, you may need to commit further time.

^Learning is done completely online.

§Price subject to change. Please check price at time of purchase.

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Start: 18 September 2023

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Duration: 30 hours
Length: 8 weeks

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Delivery Mode: Online^

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Price: $599 (incl. GST)§

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Print Version: Download