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Group of young people high five, laughing and smiling together in brainstorm meeting at office. SMART Work Design is a Course

SMART Work Design

Starts Aug 24, 2022
5 credits

$529 Enrol

Full course description

How can we rethink the way we work to increase job satisfaction and the wellbeing of employees, and improve productivity?

We know the nature of work is changing, and the future is all about working smarter. But what does that mean in practice for employee and employer?

Research shows good work design practices have positive impacts on individuals, teams and organisations – preventing harm, improving wellbeing and lifting productivity. Changes to work practices as a result of the COVID-19 pandemic gave us a glimpse of the benefits of doing things differently and many of us are now keen to make some permanent changes.

This course gives you the understanding and the tools to redesign your own and others’ work to promote happier, healthier employees and more successful businesses.

SMART Work Design principles can play a key role in workplace transformation. The SMART framework covers five key themes – Stimulating, Mastery, Agency, Relational and Tolerable Demands.

You will explore the SMART framework to create and redesign jobs to increase satisfaction, reduce stress and lead to a flourishing organisation.

Who is this credential for?


This credential is particularly suitable for:

  • Professionals and managers overseeing the transition to new working arrangements and roles with an interest in designing healthy work.
  • Businesses or Government departments wanting to provide a professional development program for employees and managers around performance and productivity.


What you will learn


By completing this credential you will learn to:

  • explore work design concepts and how they drive employee health, wellbeing and performance
  • analyse the characteristics of your own job and reflect on how to make positive changes
  • redesign your own work for optimum productivity and wellbeing
  • evaluate how managers can better design work for their employees
  • discover the challenges facing managers who design employees’ roles
  • apply your newfound knowledge to redesign the work of your team or collegue


Key Topics

Your learning journey includes access to three online modules.

Module 1 - What is SMART Work Design?

In this module we'll explore:

  • what work design is and why work design matters
  • the meaning of SMART work design principles

Module 2 - Bottom-up / individual approaces to job redesign

In this module we'll explore:

  • what a bottom-up approach to work redesign means
  • different types of bottom-up redesign in the context of SMART work
  • job creafting - a specific form of bottom-up approach
  • how to redesign your own role using job crafting and SMART work design principles

Module 3 - Top-down / Manager-led approaches to job design

In this module we'll explore:

  • formal top-down approaches to work redesign
  • the evidence of formal work redesign interventions and how it links to the SMART model
  • top-down approaches like socio-technical systems thinking and how managerial behaviours impact work design
  • how to deal with globally disruptive events, crisis and uncertainty and the “future of work"



To successfully complete this credential, you have to pass a final assessment. You will be asked to apply your skills and knowledge as a consultant to create a work redesign in a real context (which you can select).


Meet your facilitators


Dr Caroline Knight
Dr Caroline Knight

Caroline works in the Centre for Transformative Work Designs at Curtin University, researching work design, wellbeing and job crafting. She is leading a project to investigate the impact of working from home during COVID-19 on people's wellbeing and performance. She is also co-leading a large longitudinal study, Work Across Life and Careers to investigate the changing nature of work and its impact on health, wellbeing, cognition, memory and identity.

Caroline has a PhD from the Institute of Work Psychology in the UK and has published in a number of top-tier management Journals.

LinkedIn Logo Caroline Knight


Dr Florian Klonek
Dr Florian Klonek

Florian works in the Centre for Transformative Work Design at Curtin University. He has studied across the globe learning psychology and computer sciences in Australia and Germany, where he completed his PhD, and later working as a postdoctoral research fellow in Santiago, Chile.

Florian's research interests are in work design, team dynamics, change management and leadership, with his research published in international peer-reviewed journals.

LinkedIn Logo Florian Klonek


Professor Sharon K Parker
Professor Sharon K Parker

ARC Laureate Fellow Sharon K. Parker is the director of the Centre of Transformative Work Design, a John Curtin Distinguished Professor in Organisational Behaviour. Sharon is a world-leading researcher on the topic of work such as proactivity, mental health and job performance.

Sharon's research has been cited more than 26,000 times internationally and she has been recognised as one of the world's most influential scientists and social scientists in the 2019 Highly Cited Researchers list released by the Web of Science Group, as well as the 2020 World's Top 2% Scientists list by Stanford University. Throughout her career, Sharon has attracted competitive research funding worth over $40,000,000.

LinkedIn Logo Sharon K. Parker


Earn a badge


Once you successfully complete and pass the final assessment, you'll earn a digital badge that is instantly shareable to your social networks (including LinkedIn) which showcases your new skills and knowledge mastery.

Curtin Essentials Badge - Hexagon with curtin logo

This credential provides foundation knowledge in a discipline and doesn't require previous knowledge.

You will also earn 5 credit points which are in line with Australian Qualification Framework Level 8 criteria, ensuring comprehensive theoretical and/or technical knowledge of the credential.


Discover more


Curtin Credentials focus on five themes, which have been carefully curated based on what's most relevant and valuable to professionals today, and in the future. This credential fits within the following theme:

Curtin Credentials Themes Icon
Future of Work

Thrive and adapt in the changing world of work by developing and broadening your skillset in a range of areas including work design and cognitive flexibility.

Contact us


For more information on this, or any other questions about Curtin Credentials, email us at or call Curtin Connect at 1300 222 888.


*Curtin may cancel or reschedule a credential at any time and for any reason as it sees fit. The Start Date and the other details of this credentials are provided as a general guide only and may change from time to time.

✝This credential involves one day of instruction, however to pass and gain five credit points, you will need to commit further time to complete the full set of learning activities including (but not limited to) self-guided study and research, extension readings, activities and the final assessment activity.

^Learning is done completely online.

§Price subject to change. Please check price at time of purchase.

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Start: 24 August 2022*

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Duration: 1 Day

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Delivery Mode: Online^

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Price: $529 GST excl.§

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Print Version: Download